Privacy Policy

At BALENZA, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.

1. Information We Collect
When you use our website or make a purchase, we may gather the following data:
- Personal Information: Name, email address, phone number, shipping address, and payment details.
- Browsing Information: Data such as your device details, IP address, browser type, and pages visited.

2. How We Use Your Information
The information we collect is used to:
- Process orders and provide customer support.
- Enhance our website and product offerings.
- Send promotional offers, newsletters, and updates (with the option to unsubscribe anytime).
- Ensure security and prevent fraud.

3. Data Protection
We employ advanced security measures, including encryption and secure servers, to protect your personal information against unauthorized access, alteration, or disclosure.

4. Information Sharing
Your personal data is not sold or rented. However, it may be shared with:
- Service Providers: Payment processors and shipping companies for order fulfillment.
- Legal Authorities: When required by law or to safeguard our rights and security.

5. Cookies and Tracking
Our website uses cookies to improve your browsing experience. These cookies help us remember your preferences and analyze site interactions. You can adjust your cookie settings via your browser.

6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails.
- Request a copy of the data we have collected.

To exercise these rights, please contact us at Balenzacares@gmail.com or call 0309-1031256

7. Policy Updates
We may revise this Privacy Policy periodically. Any updates will be reflected on this page along with the revised date.

8. Contact Us
For questions about this Privacy Policy or how your data is handled, reach out to us:
- **Email: Balenzacares@gmail.com
- **Phone:0309-1031256
- Address: SITE Area Hyderabad